Faq
- Helpful Answers
Frequently Asked Questions
Have questions about our plumbing and heating services? We’ve answered some of the most common inquiries from homeowners and businesses. If you need more information, our team is always ready to provide clear guidance and professional support.
- Our Services
Your Plumbing & Heating Questions Answered
At One Dial Plumbing and Heating, we believe in transparency and clear communication. Whether you’re dealing with an urgent plumbing issue or planning a system upgrade, understanding the process helps you make informed decisions. Below are answers to common questions about our services, response times, pricing, and maintenance. If you don’t see your question listed, feel free to contact our team directly.
1. Do you offer emergency plumbing services?
Yes, we provide prompt emergency plumbing services to address urgent issues such as burst pipes, sewer backups, leaks, and water heater failures.
2. How quickly can you respond to a service call?
Response times vary by location and urgency, but we prioritize emergency calls and aim to provide fast, reliable service as quickly as possible.
3. Do you provide upfront pricing?
Yes, we believe in transparent pricing. We assess the issue and provide a clear estimate before beginning any work.
4. What types of water heaters do you service?
We repair, maintain, and install traditional tank water heaters as well as modern energy-efficient systems.
5. How do I know if I have Poly B piping?
Poly B pipes are typically gray and were installed in homes built between the late 1980s and mid-1990s. We can inspect your system to confirm.
6. How often should I schedule plumbing maintenance?
We recommend professional plumbing maintenance at least once a year to prevent major issues and extend system lifespan.
7. Can you help with clogged drains?
Yes, we provide professional drain and sewer cleaning services to remove blockages and restore proper water flow safely and effectively.
8. Are your plumbers licensed and insured?
Yes, our team consists of licensed and experienced professionals who follow industry standards and local regulations.
9. Do you handle fixture installations?
Absolutely. We install and repair faucets, sinks, toilets, showers, and other plumbing fixtures with precision and care.
10. How can I schedule an appointment?
You can contact One Dial Plumbing and Heating by phone or through our website to book a service appointment at your convenience.